Convergence on Wisdom (applied Knowledge), and Industrial Analytics / Operation Intelligence grow in importance!!!

It seems like a while I have been talking about Operational Intelligence/ Industrial Analystics, and then the movment to Wisdom (Applied Knowledge) all as separate threads but I was asked the question last week:

 “how do they relate?” .

They are different, but all related to empowerment of operational workforce to make faster decisions, and take actions. As I pointed out last week one of the big drivers to platforms is to manage varience. We talk Supervisory, MES, Information, Simulation platforms, but as we pointed out must a “People Platform” that covers:

·         Collaboration between people

·         Supports the hosting of “Activities” with their embedded information/ knowledge and their associated actions.

·         Transformation of Information to Situation ally aware for the particular user interested/ interacting.

·         Management of Operational Work between team members

·         Notifications

·         Plus more

This will abstract the turnover of the workforce, abstracting the different skill levels, and experience levels, with embedded “Applied Knowledge (Wisdom),  so the experience is now in the system. A key concept for the this upcoming Operational Transformation.

Industrial Analytics provides the shift from the past through the present and into the future based on high fidelity models(from experience). Providing a new dimension to the workers tools, and thru the decision they are about to make. Combining the “Future”    providing answers to “what will happen!!!” with the recommended actions to take.

Providing the answer to “What should I do Next?” with experience, fore thought, and understanding. Operation Intelligence also aligns with this by providing a screens, presentation of the situation or “ know Questions” with context and awareness.

Operational Intelligence providing the worker an understanding of “Now” , where he is, and what the future holds, simple and clear. Increasingly I am being asked for this type of “Operational window” and view; it is not analysis it practical information around my current situation and immediate future. No configuration just a simple view of task or question provides the view and clear awareness, providing an answer.

Are these different experiences, No, they are all functional value expansions on each other, and should seen as building blocks in the road to providing and Operational Execution knowledge platform, with built in experience. Providing a foundation for absorbing turnover, transition in the workforce while maintaining operational consistency and efficiency.   

Operational Control is it Real?

As you have heard over the last couple of months in this blog that we or I believe in that leading companies must start changing their thinking in operational system design to embedded best practices and enable consistent decisions in the NOW.

An example of this is seen below on a operational control project Invensys did in process industries:

The key thing provided to the operational people was KPIs in their operational context as seen in the screen up in the right hand side.

The spot chart shows operational points layered over each other. With the pink and blue showing operational control prior to implementing an “Operational Window” based  upon Dynamic Performance Measures which provide in the context of the worker/ role, aligning strategy, measure and action.

The yellow shows the same teams operations post the application of the “Operational Window” approach, you can see the significant reduction in variation and distribution of the operational control. To this client it has realized significant cost reductions, and it did not require hardware implementations or plant changes it was an initial step in the road to operational excellence by gaining operational consistency through awareness.

This is not the final step in is an initial step but a real one with only information in context role and business strategy,  to enable aligned decisions in the NOW.
It is time to discuss SOA architectures and Manufacturing 2.0 is it real and why, I have had many people ask and discuss with me situations these concepts will be critical so in the next couple of weeks we will expand down this path. 

Operational Windows Enable a Form a Operational Control

I have talked about the drive by many companies to reduce “Operational Variation” across plants, teams, and industries. This is a key part of "virtual situation room". As I continue to talk with different companies this theme continues to grow and come up, many companies do not understand or realize they implementing steps towards it but when you discuss the underlying goals it is true.

There are many ways that operational control will be implemented, as pointed out it could be through actions and processes becoming embedded and certainly this will be the big driver in the road to “Operational Excellence”.

But another way is through displaying key operational indicators to a knowledge worker, where  these indicators are mapped within boundary conditions. These boundaries are set up based on the time and relevance to the role and activity/ task the knowledge worker is performing. This sort of “Operating Window” enables the knowledge worker the context, and recommendations, knowledge to enable operational decisions in a timely and ever consistent way. This same operational window can be used over multiple sites/ and teams for that role and activity providing consistency control.

The figure below is an example of an operational window.

Placing this sort of operational window where the operational boundaries come from the business strategy but in context of the role and activity no matter where in the plant operational team, but the feedback and running side is real-time from the plant. This window is place adjacent to  current control/ HMI screens the operator is using, or the maintenance or process screens the users are working, and you start the transformation to a knowledge worker. 
Next week I discuss an example where the above technique has shown dramatic results in operational variation in "Operational Control is it Real?"

Where on the left you can see the operational running trend, but you can see the changing boundary conditions of operation based upon product etc., The green shows the area where optimum control, safety, and production performance is. The right hand side you have reasons, and number instances of deviations for periods out of operational control.